Director of Software Engineering
Basic Software Systems
4 days ago
Full-time
On-site
Texarkana, Texas, United States
$130,000 - $165,000 USD yearly
Software Development
About Basic Software Systems
Basic Software Systems is the developer of Primus, a cloud-based SaaS ERP and Dealer Management System purpose-built for the heavy equipment industry. We serve a growing base of enterprise customers who depend on Primus for mission-critical operations, and we are committed to delivering a best-in-class product and customer experience.We are a lean, high-impact organization where every leader owns real outcomes. Engineering is central to everything we do, and this hire will shape the trajectory of the product, the team, and the company.
| Company | Basic Software Systems |
| Product | Primus — Cloud SaaS ERP & Dealer Management System |
| Industry | Heavy Equipment / Enterprise SaaS |
| Location | Onsite |
| Employment Type | Full-Time, Direct Hire |
| Compensation | $130,000 – $160,000 annually, commensurate with experience |
| Reports To | Executive Leadership |
Position Overview
We are seeking a seasoned Director of Software Engineering to lead our engineering organization. This is a hands-on leadership role requiring equal parts strategic thinking, technical depth, and people leadership. The right candidate has a proven track record of transforming engineering teams, driving measurable delivery improvements, and directly influencing customer and business outcomes.You will own the engineering organization end-to-end — from Agile process and team culture to cloud infrastructure, CI/CD delivery, and customer-facing product quality. You will be the engineering voice at the leadership table and a key contributor to company strategy.
What You'll Own
Agile Transformation & Engineering Process
- Drive and sustain a high-performance Scrum delivery model across onshore and offshore engineering teams.
- Own sprint planning, velocity tracking, defect metrics, and commitment rate — and hold the team accountable to continuous improvement.
- Establish and maintain KPI dashboards that give leadership real-time visibility into engineering health.
Technical Leadership & Architecture
- Provide hands-on technical guidance on cloud infrastructure, CI/CD pipeline design, and application architecture decisions.
- Lead and oversee cloud cost optimization initiatives across AWS and Azure environments.
- Drive adoption of modern DevOps practices including GitHub Actions, containerization (Docker/Kubernetes), and automated deployment pipelines.
- Evaluate and guide the integration of AI-augmented development practices into the engineering workflow.
Customer Impact & Revenue Growth
- Engage directly with at-risk or strategic customers to resolve technical escalations, protect retention, and identify expansion opportunities.
- Partner with commercial teams to surface unmet customer needs and translate them into product and engineering priorities.
- Own the quality and reliability of production systems — including deployment oversight and post-release validation.
Team Leadership & Culture
- Recruit, develop, and retain a high-performing engineering team spanning multiple geographies and time zones.
- Conduct regular 1:1s, performance conversations, and career development planning with all direct reports.
- Build a culture of accountability, psychological safety, and continuous delivery.
- Balance onshore and offshore staffing strategy to optimize delivery capacity and cost efficiency.
Leadership Collaboration
- Participate in weekly executive leadership meetings and contribute an informed engineering perspective to company strategy.
- Provide technical advisory support across vendor evaluations, partnership discussions, and marketing/growth initiatives.
- Represent engineering credibly with customers, partners, and prospective hires.
What We're Looking For
Required Experience
- 8+ years of progressive software engineering experience, with 3+ years in a Director-level or equivalent engineering leadership role.
- Demonstrated success leading an Agile/Scrum transformation — including measurable improvements in sprint commitment rate, velocity, and defect escape rate.
- Hands-on experience with cloud platforms (AWS and/or Azure), CI/CD pipeline design, and modern DevOps tooling.
- Proven ability to directly impact customer retention and revenue through technical leadership.
- Experience managing distributed teams including offshore resources.
- Track record of reducing cloud infrastructure costs through architecture review and right-sizing.
Technical Proficiency
- Cloud: AWS, Azure, Google Cloud — infrastructure management, cost optimization, and service architecture.
- Languages & Frameworks: C#/.NET, JavaScript/TypeScript, Angular, Node.js, or equivalent modern stack.
- DevOps: GitHub Actions, Jenkins, Docker, Kubernetes, CI/CD pipeline design.
- Databases: SQL Server, PostgreSQL, Azure SQL, or equivalent relational databases.
- Security & Compliance: SOC 2, ISO 13485, SOX, or similar regulatory frameworks a plus.
- AI/Emerging Tech: Familiarity with LLM integration and AI-augmented development workflows is a strong differentiator.
Leadership Attributes
- You lead through clarity, accountability, and trust — not just authority.
- You are equally comfortable in a sprint planning meeting, a customer escalation call, and a board-level strategy discussion.
- You think in outcomes, not activity — and you build teams that do the same.
- You communicate with precision and candor, especially when the message is difficult.
- You bring a startup mindset: bias for action, comfort with ambiguity, and ownership of results.
Preferred Qualifications
- Experience in SaaS ERP, Dealer Management Systems, or enterprise software for vertical markets.
- Experience in the heavy equipment, construction, or industrial equipment industry.
- Experience building or scaling a proprietary engineering management or KPI platform.
- SAFe, PMP, or equivalent Agile/project management certification.