Network Administrator II

This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

Come explore the possibilities a career with the City of Colorado Springs can offer!

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Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule

• Operate and maintain a secure network routing, switching and wireless infrastructure, and be able to troubleshoot VPN and Voice over IP issues
• Install, maintain, and troubleshoot network equipment, software, and circuits
• Respond to incident and request tickets; resolve within agreed upon SLA (service level agreements)
• Monitor and proactively discover events that may negatively impact IT services utilizing NetBrain and SolarWinds monitoring software
• Implement required changes in compliance with the IT change management process
• Participate in problem management discussion to determine root causes of network problems
• Ensure network system configurations delivers or exceeds agreed availability and reliability
• Maintain multiple (owned and leased) WAN (wide area network) circuits
• Review system logs and alerts; respond according to documented procedures
• Analyze performance trends, identify workflows or technology gaps, and recommend changes to improve the quality and efficiency of networks, systems, and security
• Utilize enterprise-level thinking to enhance the security and stability of the network environment
• Support junior administrators in troubleshooting and provide feedback
• Implement ITIL (IT Infrastructure Library) based processes and procedures; promote standard operating procedures to ensure key performance indicators are achieved
• Assist with the development of processes and procedures to meet or exceed operational SLA (service level agreements )with the business partners
• Other duties as assigned
• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page

• Routing protocols such as: Border Gateway Protocol (BGP) and Enhanced Interior Gateway Routing Protocol (EIGRP)
• Operations, maintenance, and security of multiple Cisco Platforms (ISR1000, ISR 4300 series, and ISR 4400 series routers, along with 9K series, 3600 series switches)
• Extensive experience in security posturing through Cisco Identity Service Engine (ISE)
• Strong understanding of Access Control List
• Wireless networking sustainment, operations, and security (Access Point and Wireless Controller)
• Working knowledge of Voice over IP telephony operations, maintenance, and troubleshooting
• Proper customer collaboration and engagement techniques

• Quickly troubleshoot and identify the cause of network or boundary service interruptions
• Monitor network and wireless infrastructure for optimal operation and utilization
• Solve problems that are self-discovered or elevated from Tier-I/II
• Complete assigned tasks and duties with minimal direction and guidance
• Work as a teammate within and across functional teams to meet common objectives
• Manage multiple tasks independently and prioritize to meet business needs; operate in an IT Service Management, specifically ITIL based, environment
• Establish and maintain effective working relationships; communicate clearly, concisely, and professionally orally and in writing with customers and technical support

• Bachelor's degree from an accredited college or university with major coursework in computer science, network engineering, information management, or a related field. 
• Three years of full-time experience in the design, installation, maintenance, and engineering support of LAN/WAN (local area network/wide area network) systems

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants. 

• Demonstrated ability to read and interpret Network Design documents and recommend changes for proper implementation into the current infrastructure
• Experience working in a hybrid environment of on-premises, co-located, and cloud-based services
• Experience working with Cisco Identity Services Engine, Secure Sockets Layer, and Transmission Control Protocol/Internet Protocol and Local Area Network (LAN)
• Possess or obtain upon hire a Cisco Certified Network Professional (CCNP) certification 
• Possess or obtain upon hire CompTIA (Computing Technology Industry Association) Security+ certification or equivalent
• Possess a ITIL (Information Technology Infrastructure Library) Foundation certification
• Possess a Cisco Certified Design Professional (CCDP) certification
• Possess and maintain a valid, non-probationary driver's license not subject to restriction related to alcohol and/or drug violations or pending charges

Please contact City Recruiting at City.Recruiting@coloradosprings.gov with any question about this position.

The background check process for this position includes being fingerprinted. Fingerprints will be used to check the FBI’s criminal history records.

Equal Opportunity Employer 

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back. 

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position. 
 
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
 
Apply to Join Our Team 

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password). 

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided. 

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.  

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page 

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position. 

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page 
 
You can view the status of your application on the City of Colorado Springs Careers page. 

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