Software Engineer III- DevOps Engineer

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Software Engineer III at JPMorganChase within the Consumer and Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.

• Creates secure, high-quality production code and maintains algorithms that run synchronously with appropriate systems.

• Produces architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.

• Proactively identifies hidden problems and patterns in data, using insights to improve coding hygiene and system architecture.

• Contributes to software engineering communities of practice and events that explore new and emerging technologies.

• Adds to a team culture of diversity, opportunity, inclusion, and respect.

• Designs, builds, and maintains a scalable, reliable GraphQL platform with strong performance and high availability.

• Develops observability and alerting solutions to monitor platform health and proactively resolve issues.

• Automates CI/CD pipelines and standardizes infrastructure processes to streamline developer workflows and reduce manual effort.

• Creates intuitive self-service features for developers to access, manage, and integrate platform services.

Required qualifications, capabilities, and skills

• 3+ years of professional experience in software engineering, with a focus on building platforms.

• Skilled in scripting and automation using Bash, Groovy, or similar languages.

• Hands-on experience using Terraform for infrastructure management.

• Practical knowledge of containerization and orchestration technologies, including Docker and Kubernetes.

• Understanding of RESTful and GraphQL service concepts.

• Familiarity with CI/CD tools. 

• Familiarity with version control systems (Git or Bitbucket) and experience with at least one modern monitoring tool such as Splunk, DataDog, Dynatrace, or CloudWatch.

• Familiarity with OAuth 2.0 and secure authentication and authorization practices.

• Strong attention to detail in documenting processes, developing runbooks, and illustrating architectures for team use.

• Excellent communication, analytical, and problem-solving skills.

Preferred qualifications, capabilities, and skills 

• Experience building and maintaining GraphQL platforms.

• Experience working with cloud environments (AWS preferred).

• Familiarity with AWS deployments (EKS, ECS Fargate), IAM Roles, and Security Groups.

• Knowledge of AWS services such as S3, RDS Aurora Postgres, MSK, VPC, CloudWatch, X-Ray, ElastiCache-Redis, and KMS.

• Familiarity in at least one programming language, preferably Java or TypeScript.

• Experience setting up observability solutions (metrics, logging, alerting) and automating CI/CD pipelines for platform components using Jenkins and Spinnaker.

• Experience or interest in GraphQL Federation, entities, schema governance, architecture, and developer tooling.