Vertical Director, Software Engineering
FullsteamIt's fun to work in a company where people truly BELIEVE in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
This role will oversee and contribute to multiple development teams across the vertical, working closely with vertical and BU leadership. In addition to managing engineers, this role requires active involvement in software development, ensuring both strategic oversight and hands-on support. You will lead technical design, manage the delivery of software projects, and align engineering efforts with business goals. A key focus will be implementing structured sprint cadences, refining team workflows, and establishing standard operating procedures to build a more scalable and efficient engineering organization across the vertical. You will be responsible for guiding your team through the full software development lifecycle, driving high-quality, maintainable, and scalable solutions.
In addition to the standard oversight, this role is the AI champion for the Vertical. We need a leader who views AI not just as a buzzword, but as a pragmatic tool to:
Accelerate Coding: Implement AI-assisted development (GitHub Copilot, Claude Code etc.) to help our small dev teams accelerate through our product backlogs.
Product Innovation: Lead the integration of AI-based tooling into our products to benefit customers.
Primary Responsibilities:
Lead and contribute to software development efforts, writing and reviewing code to support critical projects and ensure high-quality deliverables.
Lead and mentor a development team delivering high quality, scalable software platforms.
Drive the adoption of AI-assisted development tools to increase team velocity and oversee the integration of machine learning models into the product suite
Oversee the full software development lifecycle, from planning and design to deployment and maintenance.
Collaborate with Business Unit leadership team to understand priorities and business objectives, translating them into technical deliverables.
Define and implement structured sprint cadences and other agile practices to improve velocity, predictability, and quality.
Promote best practices in coding standards, testing, code reviews, and DevOps to ensure maintainability and scalability.
Review technical designs and code, avoiding unnecessary complexity and ensuring the quality of deliverables.
Maintain a flexible and adaptable development framework that can scale up to meet new market opportunities.
Ensure stability and performance of software systems, proactively addressing any issues to meet Service Level Agreements (SLAs).
Optimize engineering talent across the vertical, balancing the maintenance of core systems with the delivery of high-priority modernization projects.
Build and mentor high-performing engineering teams, identifying emerging leaders and ensuring a culture of high engagement and morale.
Lead by example as a primary contributor
Supervisory Responsibilities:
Provide day-to-day leadership and oversight for the engineering team.
Conduct regular 1:1s and performance reviews.
Establish and maintain best practices, quality controls, and SLAs.
Oversee resource allocation and workload balancing
Resolve conflicts and remove roadblocks
Skills & Competencies:
Agile Leadership & Delivery: Ability to champion Agile principles, guide engineering teams through the full development lifecycle, and ensure predictable, high-quality software delivery. SQL Server, C#, Angular, .NET, Experience and Leadership
SQL Server, C#, Angular, .NET, Experience and Leadership
Azure Cloud Architecture & Deployment
Minimum Qualifications:
Excellent written and verbal communication skills with both technical and non-technical audiences
Experience with SDLC tooling (e.g. Jira)
Experience with CI/CD methodology and delivery
Prior experience with inventory software solutions is a plus
Minimum 8+ years of professional experience
At least 6 years of experience in developing Web, SaaS, or Mobile products
Minimum 5+ years of experience directly leading or managing an engineering team
Demonstrated ability to solve challenging technical problems
Demonstrated ability to learn new technology and/or complex systems
Deep understanding of .NET/C# programming using Microsoft Visual Studio
Intermediate to Advanced knowledge of SQL using SQL Management Studio
Proven ability to decompose complex problems into discrete software deliverables
Coachable with a high integrity ownership mind-set
Self-starter with consistent track record of delivering high quality software in a pragmatic fashion
Salary Range: $115,140- $150,000 USD
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.