Systems Administrator
Firstbank Southwest
Job Summary: Responsible for supporting the Bank’s information technology (IT) systems and applications.
Education/Experience: A minimum of the following education/experience is required:
- Associate’s degree in a Technology field and 5 years’ experience in IT; OR
- Bachelor’s degree in a Technology field and 3 years’ experience in IT.
Job Specific Responsibilities:
- Installs, configures, and maintains operating systems, application software, and system management tools.
- Maintains knowledge of virtual environments, server hardware, server software, client software
- Installs and maintains software and resolves associated related problems.
- Maintains the bank’s IT infrastructure, including servers, networks, and security systems.
- Maintains data files and monitors system configurations to ensure data and operational integrity.
- Ensures the highest levels of systems and infrastructure availability.
- Responds to and resolves system issues and outages.
- Performs root cause analysis for recurring issues and implements preventive measures.
- Provides technical support and guidance to end-users and serves as second level support.
- Maintains detailed documentation of system configurations, procedures, and policies.
- Generates regular reports on system performance, security, and compliance.
- Evaluates and recommends new technologies and solutions.
- Set priorities and meet deadlines on budget.
- Assists in annual budgeting process by researching proposals and solutions.
- Rotates 24 hour on-call support.
- Other duties as assigned.
Required Technical Knowledge:
- General computer skills
- Firewall, Switch, and Networking
- Virtualization
- Banking applications, preferred
- Microsoft Office and O365
Expectations of an Employee:
- Works well independently
- Treats all customers and fellow employees with respect
- Exceeds customer expectations
- Meets customer needs
- Maintain confidentiality of all bank records
- Conducts interactions with honest, ethical, and strong moral principles
- Performs at the highest level
- Takes responsibility for actions
- Does what is expected
- Leads by example and takes initiative
- Works as a team
- Efficiently shares information in a collaborating and proactive manner
- Pays attention to detail
- Solves problems
- Makes sound decisions
- Manages time effectively
- Prioritizes effectively
- Performs multiple tasks simultaneously
- Shows up for work and is on time
- Complies with all laws and regulations
- Completes all required training
- Adheres to Bank Values
Supervisory Responsibilities: None
Amount of Travel: None
Physical Requirements:
- May need to sit/stand for long periods of time
- Sustained visual concentration while working at the computer
- Typing on a keyboard for long periods of time
- Handle high stress environment
-
Maintain professional appearance
Benefits Include:
- Medical, Rx, Dental, and Vision insurance
- HSA, FSA, and Limited FSA
- Employer paid and voluntary Life Insurance/AD&D
- Short-Term Disability
- Long-Term Disability
- Accident/Hospital Indemnity/Critical Illness voluntary plans
- Identify Theft Protection
- 401k with employer match
- Vacation, Sick Leave, and Holiday pay
- Tuition Reimbursement
- Gym membership discounts
- Annual payrate increases
- Incentive based bonuses
It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.